Go To: Managed Service Providers Magazine
Customizing Your Solutions - Northwinds Contact Solutions
Are you struggling to keep up with the ever-changing needs of your business?
Does your business need a custom solution that is aligned with its vision and goals?
As a leader in IVR technologies and Virtual Call Center, Northwinds Contact Solutions is the provider that can fulfill all your needs. With state-of-the-art workforce management, we are a boutique, one-stop solution offering you a fully custom tailored solution.
The business that you have worked so hard to build up deserves only the best solutions for its every need. Those needs will continue to change as the business grows and must be as unique and self realized as the business itself. What your business needs to be at its optimum operations is different from what the business next door needs. What your business needs this month or this year is different from what it might need next year.
To address all of these needs, your business must find the right managed service provider, especially in the area of communications. Whether your business is ready to move up with a call center or to a virtual call center, you have to find a provider that can help you fulfill all of the needs that you have now and for the future.
One size does not fit all
Every business is unique and there is no such thing as ‘one size fits all.’ We offer you a customizable call center solution for all of your needs with the flexibility to change and adapt as those needs change. At Northwinds, we offer client focused services that are not only guaranteed to help your business grow and keep up its momentum but are proven to add value to the business in the process.
Client focused services are meant to encourage customer service and growth between the company and the customers that it serves. We make sure that you.
- Have a proven leader in setting up virtual call centers
- Are able to foster customer contact relationships
With state of the art workforce management and excellent IT support, training and recruiting, we can take your business to the next level.
Being able to pick and choose the best solutions for your company ensures that you are doing everything in your power to keep your company moving onward and upward. And that’s exactly what we allow you to do when you partner with us.
By utilizing our customized solutions at Northwinds Contact Solutions, you can focus on your core business. You are assured of ccommunication specialists that provide innovative contact technology as well as strong support services.
We work with you and help you:
- Review the basic communication needs of the company
- Design a better communications system
- Build and implement the system that is agreed to be the best
We provide ongoing support and tracking of your system to make sure that all components (including the human components) are working correctly and to their fullest potential.
Did you know that a call center can be considered as the heart and soul of most operations? Calls that come in to the site can set the tone for the entire business and can be the first “real” impression a customer has to judge you by.
Every step in your business should be as effective as the next, especially any sector that will be directly dealing with incoming or outgoing customer service calls. Choose Northwinds Contact Solutions for the quality driven, customized solutions.
| Northwinds Contact Solutions |  |
FOR IMMEDIATE RELEASE |
| Darren Prine | ||
| Office: 602-515-0390 | ||
| Fax: 602-515-0391 | ||
| Email: dprine@thenorthwinds.com | ||
| Website: www.thenorthwinds.com | ||
NORTHWINDS HOSTS AS CALL CENTER EXPERT FOR ONLINE MAGAZINE
Managed Service Providers Features “Ask The Expert” in Five Service Categories
Phoenix, Arizona – September 9, 2009 MSP’s launched their first issue of the magazine appropriately titled: ManagedServiceProviders.biz focused on various areas of managed services. Of the several featured sections to comprise the first editions of the online magazine, is “Ask the Expert”. Hosting as an expert from one of five categories of managed services that include: Managed IT, Telecommunications, Offsite Data Storage, Call Center Services and one rather unique category, SEO & Web Marketing, is Darren Prine, a call center specialist for Northwinds Contact Solutions. “This is a really great opportunity for me to be able to talk about the growing trends of virtual call centers. It happens to be gaining momentum currently, and I think there are a lot of people out there with a lot of questions and curiosity.” said Darren. The magazine’s primary focus will be on sharing ideas and interaction between the experts from each industry and the visitors of the site. Each expert will also write articles to be posted on the site that give a deeper insight into the challenges, benefits, and trends of their industry.
Additionally featured sections include a provider of the month, executive interview, a managed services “Tip of the Day” and plans to also host a live “chat with the expert” section to offer even more ways for visitors to reach out to the experts. Though the magazines primary focus is in initiating conversations online with its readers, it also hopes to become a primary source for industry information for the managed service professional and managed service information for the end user. To see the magazine’s first issue visit www.managedserviceproviders.biz
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Go To: Managed Service Providers Magazine